/* Quronic Instant Support — front-end widget. */
.qrn-support-widget{position:relative;z-index:9998;font-family:'Inter',-apple-system,BlinkMacSystemFont,sans-serif;color:#14161c}
.qrn-support-fab{position:fixed;right:22px;bottom:22px;z-index:9999;display:inline-flex;align-items:center;gap:9px;border:0;border-radius:999px;padding:13px 17px;background:#14161c;color:#fff;font:600 13px/1 'Inter',sans-serif;box-shadow:0 14px 38px rgba(0,0,0,.22);cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}
.qrn-support-fab:hover{transform:translateY(-2px);box-shadow:0 18px 42px rgba(0,0,0,.25)}
.qrn-support-fab__dot{width:9px;height:9px;border-radius:50%;background:#7ad89e;box-shadow:0 0 0 4px rgba(122,216,158,.12)}
.qrn-support-panel{position:fixed;right:22px;bottom:80px;z-index:9999;width:min(380px,calc(100vw - 28px));height:min(590px,calc(100dvh - 106px));display:grid;grid-template-rows:auto auto auto minmax(0,1fr) auto;background:#fff;border:1px solid rgba(20,22,28,.12);border-radius:18px;box-shadow:0 22px 65px rgba(20,22,28,.22);overflow:hidden;opacity:0;visibility:hidden;transform:translateY(12px) scale(.98);transform-origin:bottom right;pointer-events:none;transition:opacity .18s ease,transform .18s ease,visibility .18s ease}
.qrn-support-panel.is-open{opacity:1;visibility:visible;transform:translateY(0) scale(1);pointer-events:auto}
.qrn-support-panel__head{grid-row:1;display:flex;justify-content:space-between;gap:18px;padding:19px 19px 15px;background:#171a21;color:#f7f7f4}
.qrn-support-panel__head h2{margin:6px 0 4px;font:600 22px/1.15 'Space Grotesk',sans-serif;letter-spacing:-.02em}
.qrn-support-panel__head p{margin:0;color:#b9bdc8;font-size:12px;line-height:1.45}
.qrn-support-kicker{font:600 9px/1.2 'IBM Plex Mono',monospace;letter-spacing:.13em;color:#d9a857}
.qrn-support-icon-button{flex:none;display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border:1px solid rgba(243,241,234,.2);border-radius:50%;background:transparent;color:#f3f1ea;font-size:23px;line-height:1;cursor:pointer}
.qrn-support-icon-button svg{width:16px;height:16px;display:block}
.qrn-support-panel__meta{grid-row:2;display:flex;align-items:center;gap:8px;padding:10px 16px;border-bottom:1px solid rgba(20,22,28,.1);font-size:11px;color:#646970}
.qrn-support-live-dot{width:7px;height:7px;border-radius:50%;background:#5cc77f}
.qrn-support-messages{grid-row:4;min-height:0;overflow:auto;padding:16px;background:#f7f7f4;scroll-behavior:smooth}
.qrn-support-message{max-width:84%;margin:0 0 10px;padding:10px 12px;border-radius:13px;font-size:13px;line-height:1.48;white-space:pre-wrap;word-break:break-word}
.qrn-support-message--visitor{margin-left:auto;background:#171a21;color:#f7f7f4;border-bottom-right-radius:4px}
.qrn-support-message--admin{margin-right:auto;background:#fff;color:#14161c;border:1px solid rgba(20,22,28,.12);border-bottom-left-radius:4px}
.qrn-support-message__time{display:block;margin-top:5px;font-size:9px;opacity:.55;letter-spacing:.02em}
.qrn-support-empty{display:grid;place-items:center;min-height:190px;text-align:center;color:#646970;font-size:12px;padding:20px}
.qrn-support-empty strong{display:block;color:#14161c;margin-bottom:5px;font-family:'Space Grotesk',sans-serif}
.qrn-support-compose{grid-row:5;padding:10px;border-top:1px solid rgba(20,22,28,.1);background:#fff}
.qrn-support-compose textarea{display:block;width:100%;height:62px;min-height:62px;max-height:110px;resize:vertical;border:1px solid rgba(20,22,28,.18);border-radius:11px;padding:10px 11px;box-sizing:border-box;background:#f7f7f4;color:#14161c;font:500 13px/1.4 'Inter',sans-serif;outline:none}
.qrn-support-compose textarea:focus{border-color:#b8863c;box-shadow:0 0 0 3px rgba(184,134,60,.12)}
.qrn-support-compose__bottom{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px}
.qrn-support-hint{font-size:9px;color:#858991}
.qrn-support-send{flex:none;border:0;border-radius:999px;background:#b8863c;color:#15110a;font:600 12px/1 'Inter',sans-serif;padding:10px 15px;cursor:pointer}
.qrn-support-send:disabled{opacity:.5;cursor:not-allowed}
.qrn-support-send.is-loading{color:transparent;position:relative}
.qrn-support-send.is-loading:after{content:"";position:absolute;left:50%;top:50%;width:13px;height:13px;margin:-7px 0 0 -7px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:qrnSupportSpin .65s linear infinite}
@keyframes qrnSupportSpin{to{transform:rotate(360deg)}}
@media (max-width:640px){
 .qrn-support-fab{right:14px;bottom:14px;padding:12px 15px}
 .qrn-support-panel{right:14px;bottom:70px;width:calc(100vw - 28px);height:min(600px,calc(100dvh - 86px))}
}
@media (prefers-reduced-motion:reduce){.qrn-support-panel,.qrn-support-fab{transition:none!important}}

.qrn-support-widget--account .qrn-account-live-chat-trigger{font-family:'Inter',sans-serif}.qrn-support-widget--account .qrn-support-panel--account{right:50%;bottom:auto;top:50%;transform:translate(50%,-48%) scale(.98);width:min(760px,calc(100vw - 32px));height:min(720px,calc(100dvh - 56px));z-index:100002}.qrn-support-widget--account .qrn-support-panel--account.is-open{transform:translate(50%,-50%) scale(1)}.qrn-support-widget--account .qrn-support-backdrop{position:fixed;inset:0;z-index:100001;background:rgba(10,12,16,.58);opacity:0;visibility:hidden;pointer-events:none;transition:.18s}.qrn-support-widget--account.is-open .qrn-support-backdrop{opacity:1;visibility:visible;pointer-events:auto}.qrn-support-panel--account .qrn-support-message{max-width:76%;font-size:14px}@media(max-width:640px){.qrn-support-widget--account .qrn-support-panel--account{width:calc(100vw - 20px);height:calc(100dvh - 20px)}}

/* v1.7.8 automated bilingual/trilingual waiting flow */
.qrn-support-message--bot{margin-right:auto;background:#f0ede4;color:#5b5e68;border:1px dashed rgba(20,22,28,.16);border-bottom-left-radius:4px;font-style:italic}
.qrn-support-message__badge{display:block;margin-bottom:4px;font:600 9px/1 'IBM Plex Mono',monospace;letter-spacing:.08em;text-transform:uppercase;color:#b8863c;font-style:normal}
.qrn-support-language-picker{gap:14px}
.qrn-support-language-picker__buttons{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;margin-top:4px}
.qrn-support-language-picker__button{border:1px solid rgba(20,22,28,.18);border-radius:999px;background:#fff;color:#14161c;font:600 12px/1 'Inter',sans-serif;padding:9px 16px;cursor:pointer;transition:border-color .15s ease,color .15s ease}
.qrn-support-language-picker__button:hover{border-color:#b8863c;color:#8d6228}
.qrn-support-panel--account .qrn-support-message--bot{font-size:13px}

/* v1.5.2 image messaging */
.qrn-support-compose__editor{position:relative;display:flex;align-items:flex-end;gap:7px}.qrn-support-compose__editor textarea{flex:1}.qrn-support-attach{flex:none;width:38px;height:38px;border:1px solid rgba(20,22,28,.16);border-radius:10px;background:#fff;color:#5d616a;font-size:19px;cursor:pointer;line-height:1}.qrn-support-attach:hover{border-color:#b8863c;color:#8d6228}.qrn-support-attachment-preview{padding:7px 0 0}.qrn-support-attachment-preview__inner{display:flex;align-items:center;gap:8px;padding:7px 8px;border:1px solid rgba(20,22,28,.1);border-radius:10px;background:#f7f7f4;font-size:10px}.qrn-support-attachment-preview__image{width:46px;height:46px;object-fit:cover;border-radius:8px}.qrn-support-attachment-preview__inner>span{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#555a63}.qrn-support-attachment-preview__remove{flex:none;border:0;background:transparent;color:#9b6225;font-size:10px;cursor:pointer}.qrn-support-message__image{display:block;max-width:230px;max-height:220px;width:auto;height:auto;margin-top:7px;border-radius:10px;object-fit:contain;background:#f0f0ec}.qrn-support-message a{display:inline-block}.qrn-support-widget--account .qrn-support-message__image{max-width:330px;max-height:290px}

/* v1.7.14 — End Chat + per-chat history */
.qrn-support-panel__head-actions{flex:none;display:flex;align-items:flex-start;gap:8px}
.qrn-support-panel__meta{justify-content:space-between}
.qrn-support-end-chat{flex:none;margin-left:auto;border:1px solid rgba(20,22,28,.16);border-radius:999px;background:#fff;color:#8a3b3b;font:600 10px/1 'Inter',sans-serif;padding:6px 11px;cursor:pointer}
.qrn-support-end-chat:hover{border-color:#8a3b3b}
.qrn-support-end-chat:disabled{opacity:.5;cursor:not-allowed}
.qrn-support-ended-banner{grid-row:3;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 14px;background:#f6efe2;border-bottom:1px solid rgba(20,22,28,.1);font-size:11.5px;color:#6b5a34}
.qrn-support-new-chat{flex:none;border:0;border-radius:999px;background:#171a21;color:#f7f7f4;font:600 11px/1 'Inter',sans-serif;padding:8px 13px;cursor:pointer}
.qrn-support-history-panel{grid-row:1/-1;grid-column:1/-1;position:absolute;inset:0;z-index:5;background:#fff;display:flex;flex-direction:column}
.qrn-support-panel--account .qrn-support-history-panel,.qrn-support-widget--account .qrn-support-history-panel{position:absolute}
.qrn-support-history-panel__head{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 12px;border-bottom:1px solid rgba(20,22,28,.1);color:#14161c}
.qrn-support-history-panel__head .qrn-support-icon-button{border-color:rgba(20,22,28,.16);color:#14161c}
.qrn-support-history-panel[hidden],.qrn-support-ended-banner[hidden],.qrn-support-end-chat[hidden]{display:none!important}
.qrn-support-history-list{flex:1;min-height:0;overflow:auto;padding:10px}
.qrn-support-history-empty{padding:30px 16px;text-align:center;color:#858991;font-size:12px}
.qrn-support-history-item{display:block;width:100%;text-align:left;border:1px solid rgba(20,22,28,.1);border-radius:11px;background:#f7f7f4;padding:10px 12px;margin-bottom:8px;cursor:pointer;font-family:'Inter',sans-serif}
.qrn-support-history-item:hover{border-color:#b8863c}
.qrn-support-history-item__top{display:flex;align-items:center;justify-content:space-between;gap:8px}
.qrn-support-history-item__title{font:600 12.5px/1.2 'Space Grotesk',sans-serif;color:#14161c}
.qrn-support-history-item__tag{flex:none;font:600 9px/1 'IBM Plex Mono',monospace;letter-spacing:.06em;text-transform:uppercase;padding:3px 7px;border-radius:999px;background:rgba(20,22,28,.08);color:#646970}
.qrn-support-history-item__tag--open{background:rgba(92,199,127,.15);color:#2f7d4d}
.qrn-support-history-item__meta{margin-top:4px;font-size:10px;color:#858991}
.qrn-support-history-item__preview{margin-top:5px;font-size:11.5px;color:#4d5158;line-height:1.4;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media (max-width:640px){.qrn-support-panel__head h2{font-size:19px}}